After receiving your order, Selected Labels will process your order. The items that are in stock will be delivered directly. Should the unexpected occur that, despite the words “in stock”, the product was not available (this might occur in the exceptional case of two equal orders), we will contact you immediately. You will be informed about the expected delivery, or maybe you have seen an alternative product. If an item is not deliverable right away, than you will be informed by email about the expected delivery time. Did you ordered a wrong item or you want something else? No problem, if the package isn’t send yet, you can cancel your order. Send an email to email@example.com or call +31 20 30 33 996.
If you order before 5PM (CET), you will receive the order the next business day. (within the Netherlands, Belgium, Germany, United Kingdom and Luxembourg). Your order will be packaged with the utmost care and sent to your specified delivery address. The shipment will be handled by UPS and will be sent by registered mail. You can track your order with a Track and Trace-number that you automatically receive by email from us. Somebody needs to sign the package by delivery. If you are not at home by delivery of your package, your package will be delivered again the next working day. Pre-orders you will receive within 3 business days upon release date.
UPS will try to deliver your package twice. If you’re not at home with the 2nd delivery, the package will be send back to Selected Labels. In this case you need the contact Selected Labels yourself to arrange a new deliver appointment. Please send an email to firstname.lastname@example.org
Duties and Taxes
Countries that don’t belong to the EU become liable to Customs and Excise Duty as well as Value Added Tax (VAT) payments. International shipping costs and delivery times Selected Labels applies different shipping costs and delivery times for each country.